Salesforce CRM
Bring Sales Success to your business with Salesforce CRM solutions. Thousands of companies all over the world are turning to cloud computing to revolutionize how they do business. The Salesforce SFA, our flagship solution, drives more sales success across the board than any other application, particularly in comparison to traditional Customer Relationship Management (CRM) software products
We have completed many of Salesforce implementations covering a vast functional scope in the nonprofit and higher education sectors: fundraising, recruiting and admissions, case management, Lead management, sales and marketing, portals, call centers, mission management, and more.
We configure Salesforce.com to meet your unique needs, align your systems with your processes, and integrate Salesforce with your other systems as needed. Each implementation is designed with your return on investment in mind, such as increased fundraising or admissions, stronger constituent services, better decision making through data analytics, or enhanced data quality.
Our expertise
gNxt Systems are one of the only partners to specialize in cross cloud implementations, focusing on the design, implementation and maintenance of all Salesforce clouds and products including Quote to Cash, FSL, Marketing Cloud and Non-Profit Bundles. We are also experts in Force.com, Heroku and Amazon Web Services, as well as having a dedicated Experience Design (XD) team, and Managed Services practice.
Our Cloud
Sales Cloud
Sell smarter and faster with the world’s #1 CRM solution. Drive revenue growth when you streamline your configure, price, and quote process with Salesforce CPQ, named a Leader in the Gartner Magic Quadrant for CPQ. Easily manage subscriptions, invoices, and payments with Salesforce Billing.
Service Cloud
Support every customer. Anytime. Anywhere. Deliver personalised support across digital channels, including messaging, chat and social. Empower customers with engaging portals and communities. Scale support and increase agent productivity with AI-powered chatbots and solutions.
Marketing Cloud
Gnxt System Salesforce Marketing Cloud services to harness the demand generated from your Marketing Cloud and develop initiatives to increase your competitiveness through our various end-to-end offerings.
Lightning components
The Lightning Platform delivers out-of-the-box tools and services to automate your business processes, integrate with external applications, provide responsive layouts and more. It is enterprise services and metadata-driven, cloud architecture means that you can focus on what makes your better business.
Strategy
We will work with you to evaluate your existing practices and systems, recommend courses of action, develop practices, and create a Salesforce Consulting strategy
Custom Development
Often, custom development is required to realize the full potential of Salesforce. We have many man-years of experience developing custom features for standard Salesforce applications.
Data Migration
We offer data migration services that include data extraction, cleansing, de-duplication, standardization and validation, and import into Salesforce.
Integration
We will help you integrate Salesforce with your other business critical systems such ERP applications, financial software, marketing automation software, call center software and more.
Support
Ongoing maintenance and continued improvements are critical for the success of a Salesforce implementation. We offer affordable, reliable Salesforce support services.
Our Cloud
Sales Cloud
Sales Cloud
Sell smarter and faster with the world’s #1 CRM solution. Drive revenue growth when you streamline your configure, price, and quote process with Salesforce CPQ, named a Leader in the Gartner Magic Quadrant for CPQ. Easily manage subscriptions, invoices, and payments with Salesforce Billing.
Service Cloud
Service Cloud
Support every customer. Anytime. Anywhere. Deliver personalised support across digital channels, including messaging, chat and social. Empower customers with engaging portals and communities. Scale support and increase agent productivity with AI-powered chatbots and solutions.
Marketing Cloud
Marketing Cloud
gNxt System Salesforce Marketing Cloud services to harness the demand generated from your Marketing Cloud and develop initiatives to increase your competitiveness through our various end-to-end offerings.
Lightning components
Lightning components
The Lightning Platform delivers out-of-the-box tools and services to automate your business processes, integrate with external applications, provide responsive layouts and more. It is enterprise services and metadata-driven, cloud architecture means that you can focus on what makes your better business.
Strategy
Strategy
We will work with you to evaluate your existing practices and systems, recommend courses of action, develop practices, and create a Salesforce Consulting strategy
Custom Development
Custom Development
Often, custom development is required to realize the full potential of Salesforce. We have many man-years of experience developing custom features for standard Salesforce applications.
Data Migration
Data Migration
We offer data migration services that include data extraction, cleansing, de-duplication, standardization and validation, and import into Salesforce.
Integration
Integration
We will help you integrate Salesforce with your other business critical systems such ERP applications, financial software, marketing automation software, call center software and more.
Community Cloud
Community Cloud
Connect and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem.
Quote to Cash
Quote to Cash
With our dedicated Quote to Cash team and specialists we have one of the most developed Q2C teams in the Salesforce ecosystem.
App Cloud
App Cloud
We have delivered a number of Salesforce apps on force.com and Heroku, and can optimize apps using this expertise to future proof your success.
Support
Support
Ongoing maintenance and continued improvements are critical for the success of a Salesforce implementation. We offer affordable, reliable Salesforce support services.
Sales
We have implemented Sales Cloud for many of our client implementations. Through these implementations, we give our clients everything they need to connect with their customers. Starting with complete up-to-date account information to social insights; all in one place and available anytime, anywhere – through all types of devices. With the help of sales cloud, you can sell as a team. All the customer details you need are available through a single click. You can capture the next steps right after the meeting with your customers. We have enabled many companies to be successful by implementing the following capabilities of Sales Cloud:
Accounts & Contacts
Maximize sales rep productivity by having complete, updated information about customers and prospects all in one place.
Analytics & Forecasting
Easily view and share business insights in real time to keep your numbers on track and your forecasts accurate
AppExchange
Connect with thousands of sales apps, social enterprise tools, and expert services in the world’s leading cloud computing application marketplace.
Approvals & Workflow
Ability to use drag and drop to automate your processes and eliminate redundant tasks.
Chatter
Connect with people in your company in real time so you can focus on selling.
Email & Calendaring
Work the way you want – sync with Microsoft Outlook or Gmail seamlessly.
Files & Libraries
Get access to that killer presentation or product spec quickly and focus on tweaking it, sharing it, and closing the deal fast.
Marketing & Leads
Align sales and marketing to drive better quality leads, including leads from the social Web.
Mobile
Close business quickly through the sales app designed for mobile devices.
Opportunities & Quotes
Easily expand your pipeline and sell as a team to close deals faster.
Partners
Connect with your direct and indirect sales channels and make them work for you.
Our Client Says…
“For the past years, I’ve worked with numerous Salesforce Consulting partners, from very small, boutique style to very big traditional partners . Gnxt System has been by far the best partner I’ve worked so far. They are very receptive, responsive, highly knowledgeable, technical and very quick to address issues to find agreeable solutions. Their cost and value has no comparison in the industry.”
Unified Social Contact Centre
All of your cases in one unified agent experience. Create and track. Route and escalate. Fully integrated with your company’s telephony and apps.
Communities
Empower customers with collaboration. Break down the silos between traditional self-service and peer-to-peer service.
Social
Questions and comments from social media become part of your case queue. Route them through a single hub, and monitor and prioritize conversations.
Knowledge
Get accurate answers faster, wherever they live. From Google searches to social media, from business partners to self-service website queries.
Communicate
Live Agent web chat lets you give customers faster answers. So their cases get quicker resolutions.
Workflows
Manage any support process. From call scripting and returns, to quotes and resolutions. Even automated approvals for critical processes.
Dashboards & Reports
No complicated setup, just the customer service metrics that are important to you. In real time.
Email & Collaboration
Instantly create and assign cases from incoming email—whatever the volume. Your agents can collaborate, share insights, or get input from peers instantly.
Our Expertise
Lightning
We have extensive experience with Lightning and migrating orgs from Classic, and have built numerous Lightning apps and Communities.
UX Design
One of the only Partners in the eco-system with our own dedicated Experience Design team, who deliver tailored user experience focused designs.
Marketing
We have our own dedicated Marketing Cloud Practice and separate marketing team. We can advise best practice principles for your next campaign.
Analytics
We unlock the power of Einstein (the Artificial Intelligence tool) made of advanced machine learning and predictive analytics. We develop the data analysis framework, data model, strategy and reporting. Our business consultants work with you to define the business requirements for customer intelligence.
Salesforce1
Use Salesforce1 Mobile App features for task organization, lead tracking, sales management, team collaboration and more.
Pardot
Pardot B2B marketing automation helps marketers create more leads, generate more pipeline, and empower sales to close more deals.
Our Client Says…
“For the past years, I’ve worked with numerous Salesforce Consulting partners, from very small, boutique style to very big traditional partners . gNxt System has been by far the best partner I’ve worked so far. They are very receptive, responsive, highly knowledgeable, technical and very quick to address issues to find agreeable solutions. Their cost and value has no comparison in the industry.”
“I wanted to express my appreciation for the outstanding service, which we receive from gNxt System. As you might know, we have our software for about 5 years now, and we still receive the same dedicated service that we received from day one. Very few companies today offer this ongoing commitment to customer satisfaction.”
CUSTOM
We understand that your business is unique. The good news is that you don’t have to change the way you do business to fit Salesforce CRM. You can change the CRM application to fit the way you do business instead. Salesforce CRM is highly customizable by design. Some customizations are such that perhaps you can do. For more, you can rely on us. We are an offshore custom Salesforce development company which providing Salesforce CRM solutions for varying customer needs across many industry domains.
We provides a range of Salesforce services for your evolving business needs. Our team of Salesforce experts will understand and tailor make solutions for your unique business needs, leveraging our strong expertise in customizing and extending Salesforce using Apex and Visualforce.
Customization—If you need to adapt Salesforce functionality to your company’s existing processes and workflows or improve them so as to make them more efficient and effective, we will help you customize your Salesforce experience. We can customize and personalize your existing Salesforce.com CRM solution according to your business needs. Additionally we can also help on Mashup web page development.
Custom Application Development—You can include advanced automation functions or expand on the functionality of your existing Salesforce CRM solution through powerful custom application development. We can create Visualforce pages, Apex classes, S-controls, Triggers, Views, Page Layouts, Workflows and generate different kinds of reports and dashboards according to your needs. We offer a range of custom development solutions to suit your business needs including cloud application solutions development on Force.com development platform. We have developed projects using Salesforce.com Products such as Sales Cloud, Service Cloud, Force.com and Chatter. We have also integrated them with mobile apps to generate productivity and faster business results and adoption. We can develop app following the App- Exchange security guideline. We have good exposure in Email Services, Packaging (Managed & Unmanaged), and Deployment through Force.com IDE or Eclipse Force.com plugin and change set.
SUPPORT
We offers Salesforce support and maintenance services that provide clients with access to Salesforce experts for administrative and development issues with no long term commitments. We guarantee minimal risk and outstanding service to all our clients. Our Salesforce support & management services include:
Monitoring
We will proactively monitor your Salesforce implementation, identify areas of improvement, recommend courses of action, develop best practices, and create an improvement plan.
Maintenance
Our ongoing administration and maintenance services include user management, security management, standard and custom object maintenance, data management, and package maintenance.
Help Desk
End-user adoption is perhaps the most critical success factor in a CRM implementation. We offer comprehensive training and help desk support services to ensure high end-user adoption.
